SunReady Solar ("we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what information we collect, how we use it, and your rights in relation to it.
By using sunreadysolar.com.au or submitting a quote request, you agree to the practices described in this policy.
We collect personal information only when you voluntarily provide it — primarily through our quote request form. This includes:
We also collect non-personal usage data through Google Analytics 4 and Meta Pixel (see Tracking section below), including pages visited, time on site, device type, and approximate location at a city level.
Your personal information is used solely for the following purposes:
We do not use your personal information to send unsolicited marketing emails, add you to mailing lists, or sell your data to any third party beyond your matched installer.
We share your contact details with one installer only — the CEC-accredited installer we match you with based on your postcode. This sharing is necessary to fulfil the service you've requested.
We do not share your information with:
We may disclose your information if required to do so by Australian law or a court order.
Our website uses the following third-party analytics tools:
Google Analytics 4: Collects anonymised usage data including pages viewed, session duration, and device type. Data is processed by Google in accordance with their privacy policy. IP addresses are anonymised.
Meta Pixel (Facebook): Used to measure the effectiveness of our content and, where applicable, advertising on Meta platforms. This tool may set cookies on your device. You can opt out of Meta's data collection at facebook.com/privacy.
You can disable cookies in your browser settings. This will not affect your ability to use the site but may affect some functionality.
Quote form submissions are transmitted securely via HTTPS and delivered to our installer-matching system. We retain your personal information for as long as necessary to fulfil the matched service and comply with legal obligations.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Under the Australian Privacy Act you have the right to:
To exercise any of these rights, email us at contact@sunreadysolar.com.au. We will respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this Privacy Policy from time to time. The current version will always be published at sunreadysolar.com.au/privacy-policy with the date of last update. Continued use of our site after changes constitutes acceptance of the updated policy.
Questions about this policy? Email contact@sunreadysolar.com.au.