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We're here to help

Questions, feedback, partnership enquiries or installer complaints — drop us an email and we'll get back to you.

⏱️ Response times

We typically respond within 1–2 business days Monday–Friday. We're a small, independent Australian team — no chatbots or offshore call centres. If your question is time-sensitive (e.g. you're mid-installation and something's wrong), say so in the subject line and we'll prioritise it.

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Installer feedback or complaints
Had a poor experience with a SunReady-matched installer? We take this seriously and investigate every complaint. Include the installer name and your postcode.
→ Subject: "Installer Complaint"
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Installer network enquiries
Are you a CEC-accredited installer interested in joining our network? We'd love to hear from you. Please include your CEC number and service areas.
→ Subject: "Installer Partnership"
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Content corrections
Spotted something inaccurate in our guides or tools? We update our content regularly and genuinely appreciate corrections — especially from industry professionals.
→ Subject: "Content Feedback"
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Media & partnership enquiries
Journalists, podcast hosts, or organisations interested in partnering with SunReady Solar are welcome to reach out. We're happy to provide expert comment on Australian solar.
→ Subject: "Media / Partnership"